We are crystal, rock, and jewelry enthusiasts from Arizona sharing our passion with others by offering low prices and quality items. FREE SHIPPING ON ALL ITEMS!

Return Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To initiate a return please email info@highervibecrystals.com. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Buyer is responsible for return shipping costs.

Any item that is returned more than 30 days after delivery will not be accepted.

Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1-3 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@highervibecrystals.comt.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@highervibecrystals.com.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.